Internal Technical Support Request Form
Contact Information
Your Name
Requestor ID
Name
Requestor Last Name
Salesforce Email
Phone
Company
Do you want us to contact you at a different email?
No
Yes
Email Address
Are you submitting this request on behalf of another AMAROK employee?
No
Yes
Affected User
Affected User ID
Request Details
Select a hardware option for requests related to physical devices. Select a software option for requests related to tools/applications used by AMAROK.
Request Type
Please select...
PC/Laptop/iPad
Office Phone/Headset
Cell Phone/MiFi
Email Issue/Maintenance/Distribution List
VPN/Network Connectivity
Software License
Software Error
Software Enhancement
Data/Reporting
Software Training
Other Hardware Issue (Printer, Monitor, Dock, etc.)
Other Hardware Replacement/Addition (Printer, Monitor, Dock, etc.)
Application
Please select...
Adobe
Ambition
Conga
DealHub
DNBi
DocuSign
FormAssembly
Gong
Groove
Lessonly
Loom
Office 365 (Outlook, Word, Excel Power Point, Visio)
Salesforce
Salesforce Maps
Sedona
Seismic
Service Cloud Voice
SharinPix
SmartSheet
Summit
The ROK
Vidyard
Warehouse
Zoom
ZoomInfo
Other
Adobe
Ambition
Conga
DealHub
DNBi
DocuSign
FormAssembly
Gong
Groove
Lessonly
Loom
Office 365 (Outlook, Word, Excel Power Point, Visio)
Pardot
Salesforce
Salesforce Maps
Sedona
Seismic
Service Cloud Voice
SharinPix
SmartSheet
Summit
The ROK
Vidyard
Warehouse
Zoom
ZoomInfo
Other
Adobe
Ambition
Conga
DealHub
DNBi
DocuSign
FormAssembly
Gong
Groove
Lessonly
Loom
Office 365 (Outlook, Word, Excel Power Point, Visio)
Pardot
Salesforce
Salesforce Maps
Sedona
Seismic
Service Cloud Voice
SharinPix
SmartSheet
Summit
The ROK
Vidyard
Warehouse
Zoom
ZoomInfo
Other
DealHub
Pardot
Salesforce
Salesforce Maps
Sedona
Service Cloud Voice
Summit
The ROK
Warehouse
Other
Adobe
Ambition
Conga
DealHub
DNBi
DocuSign
Gong
Groove
Lessonly
Loom
Office 365 (Outlook, Word, Excel Power Point, Visio)
Pardot
Salesforce
Salesforce Maps
Seismic
Service Cloud Voice
SharinPix
Summit
The ROK
Vidyard
Zoom
ZoomInfo
Other
Is there a workaround available?
Yes
No
Description
Level of Impact
Please select...
Individual
Department
Organization
Impact of Solution
What's the high-level impact of completing this request?
x
File Upload
Attachment
Case Detail Information
Record Type ID
Status
Please select...
In Progress
On Hold
Escalated
Closed
New
Merged - Closed
Shipped Equipment
Case Origin
Please select...
Email
Phone
Agent Generated
Web
Sedona
Contact Information